Our Services
At MatKat’s Mattress, we are more than just a mattress retailer—we are committed to providing a seamless shopping experience from start to finish, ensuring that you find the perfect mattress for your needs. We take pride in offering top-notch customer service and expert advice to help you make informed decisions for your comfort and well-being.
Here are the services we offer to make your mattress shopping experience exceptional:
Expert Mattress Consultation
Which mattress is right for you? Our knowledgeable and friendly team is here to guide you through every step of the mattress-buying process. We offer personalized consultations where we listen to your sleep preferences, needs, and concerns. Whether you need a mattress that helps alleviate back pain, provides a cooler sleeping experience, or is tailored to a specific sleeping position, we’ll help you find the ideal fit.
White Glove Mattress Delivery
We understand the importance of getting your new mattress set up and ready for a great night’s sleep. That’s why we offer fast and reliable mattress delivery to your home. Our delivery team will ensure your mattress arrives safely and on time. We also carefully place your new mattress in the room of your choice for your convenience.
- Delivery Charges: We offer Free Local Delivery to Flagstaff, Kachina/Mountaire, Doney Park, and Baderville. Delivery fees may vary depending on your location outside the Local Delivery Zone. Contact us for more details on pricing and service areas.
- Delivery Schedule: We offer flexible delivery schedules to fit your needs, including weekend and evening delivery options.
Mattress Setup & Removal of Old Mattress
Upgrading your mattress doesn’t have to be a hassle. Our full-service mattress delivery includes a professional setup of your new mattress. We keep mattresses in stock, so you can buy one today and sleep on it tonight. Additionally, we offer mattress removal, making the transition to your new bed a stress-free and straightforward process.
Old Mattress Removal: We’ll take your old mattress and dispose of it responsibly, saving you time and effort.
Mattress Financing Options
We believe everyone deserves a great night’s sleep and offer financing options to make your mattress purchase easier. Our financing plans include flexible monthly payments, low-interest options, and even no-interest plans for qualified buyers. Our team will help you find the best financing option for your budget.
Easy Application Process: Our financing application is quick and straightforward to complete. You’ll know your approval status right away!
Start the application process here, or click the banner below!
120-Night Sleep Trial Policy
We want you to rest easy knowing your mattress is the right fit. That’s why we offer a 120-Night Sleep Trial on qualifying mattresses. Non-qualifying mattress purchases are not eligible for exchange, return, or refund; however, we will adhere to manufacturers’ respective warranty policies for new, non-clearance items. Please review the following terms to ensure your eligibility:
Eligible Products
The 120-Night Sleep Trial applies only to:
- New, current-production mattresses with a retail price of $1,000 or more.
- Mattresses purchased with a mattress protector at the time of sale.
Trial Conditions
- The trial period begins on the date of delivery.
- Customers must sleep on the mattress for at least 90 nights to allow for proper adjustment.
- The trial ends at 120 nights from the delivery date.
- A mattress protector must be purchased at the time of sale and used continuously throughout the trial period.
- 5% Discount for Sleep Trial Waiver
The following items are not eligible:
- Clearance, discounted, or discontinued mattresses
- Special size mattresses (e.g., California King)
- Floor models or special orders
- Accessories, mattress protectors, bed frames, or adjustable bases
Exchange Policy
- This policy is valid for one exchange per customer or household.
- Mattresses are not eligible for return or refund.
- If a customer chooses to exchange:
- The mattress must be clean and in good condition.
- All manufacturer and law tags must remain attached.
- If the law tag is removed, both the sleep trial and warranty are void.
- The full original purchase price (excluding delivery or additional fees) will be applied as a credit toward a different mattress of equal or greater value.
We reserve the right to refuse any exchange that does not meet the above criteria.
Mattress Accessories & Protection
In addition to our mattresses, we offer a wide range of accessories to complete your sleep experience. From high-quality pillows and mattress protectors to bed frames and adjustable bases, we have everything you need to keep your mattress in top condition and enhance your comfort.
- Mattress Protectors: Our durable protectors protect your mattress from spills, stains, and allergens.
- Pillows & Bedding: Select from a range of pillows, sheets, and bedding options tailored to your comfort preferences.
- Adjustable Bed Bases: Elevate your sleep experience with an adjustable bed base, which allows you to adjust the head and foot of the bed for personalized comfort.
Mattress Warranty & Protection Plans
Most of our mattresses and adjustable bases come with a manufacturer’s warranty. Clearance items are not covered under the manufacturer’s warranty.
In-Store Mattress Testing
Which mattress feels right for you? Visit our showroom and experience a range of mattresses in person. Our friendly team will help you try different mattress types and firmness levels to find the perfect match for your sleeping preferences.
- Test at Your Own Pace: Take your time lying down on different mattresses and finding the one that feels most comfortable to you.
- Personalized Assistance: Our staff will be happy to answer any questions you have and provide expert recommendations.
Expert Advice & Resources
Making an informed decision is key to getting the best sleep possible. Our website and in-store staff offer many resources, including buying guides, FAQ pages, and sleep tips, to help you make informed decisions. We are committed to providing you with the tools and knowledge to make the best mattress purchase for your lifestyle.
- Online Resources: Explore our comprehensive buying guides and blog articles to discover various mattress types, care tips, and more.
- In-Store Consultations: Consult with our sleep experts for personalized recommendations tailored to your needs and preferences.
Let Us Help You Sleep Better
At MatKat’s Mattress, we are passionate about helping you achieve the best sleep possible. Whether you seek expert advice, convenient delivery, or financing options, we’re here to make your mattress shopping experience smooth and enjoyable. Visit us today, and let us help you find the mattress that’s perfect for you!